The Post Office secured the seven year Framework Agreement with Department of Transport in November 2012. It confirms that the Post Office will continue to deliver DVLA services from spring 2013, including:
- Driving Licence photocard renewal
- Motor Vehicle Licence Issue
- Statutory off road notices (SORN)
- Duplicate Vehicle Licence.
Many other driver transactions and motor vehicles services will also be offered through Post Office branches as a result of the agreement, meaning customers will be able to access a wide range of DVLA services under one roof.
The Post Office, now independent of Royal Mail, has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of many communities across the country. The Post Office has made a commitment to no more branch closure programmes. It provides around 170 different services and products spanning financial services including savings, insurance, loans, mortgages and credit cards. The Post Office also offers Government services; telephony; foreign currency; travel insurance and mail services.
Commenting on the win, Mark Francois said:
The Post Office is a vital part of communities, especially of those in my constituency of Rayleigh and Wickford, and has long provided a platform for essential and every day government services. Since I was first elected in 2001, I have received more representations regarding the maintenance of Post Office services than on any other subject, so I know how important this issue is to my constituents.”
Martin Moran, Commercial Director at the Post Office said:
“We are delighted to have the support of Mark Francois. The Post Office has a strong track record in successfully delivering essential government services. Winning the DVLA contract again is testimony to the quality of our staff and subpostmasters, whose longstanding commitment to serving local communities contributed greatly to this success.”